Privacy Policy

About this policy

PicVerto (the "App") is operated by Aswathy S, trading as Vembre Interactive ("we", "us", "our"). This policy explains what information the App processes, why, who receives it, and the choices you have.

Scope

This policy applies to the PicVerto Android app. It does not cover other apps or websites you share files with or open from the App. Your use of the App is also subject to our Terms of Service.

Information that stays on your device

The App works without an account. To provide its features it may use, on your device: the photos and documents you choose to open, share to it, capture or scan; passwords you enter for protected files; details you choose to save for filling in forms, and saved signatures; and your library of results, settings and preferences. This information is stored locally, protected by your device's security features where available, and stays under your control: you can clear it in the App, and uninstalling the App removes it. Some features use on-device services provided by your operating system or Google Play services, such as the camera and document scanning.

Information we receive

We process limited, pseudonymous information — not your name, contact details or file contents — in these categories:

• Crash and diagnostic information, such as error details, device and operating-system type, app version, app state such as whether Pro is active, and recent in-app activity, to keep the App stable and fix problems.
• Usage information, such as which features are used and whether tasks complete, to understand and improve the App. Collected only with the setting described under "Your choices".
• Advertising measurement, such as whether our ads led to an install, a trial or a purchase, using your device's advertising identifier where available, to measure our own marketing. Collected only with the setting described under "Your choices".
• Purchase information, such as product, transaction and subscription status, store country and currency, to sell, validate and restore subscriptions and to measure our marketing.
• Identifiers: pseudonymous installation, app-instance and app-user identifiers generated by the App's service providers, and the advertising identifier described above.
• Support correspondence, if you contact us: your email address and what you send us, to respond to you.

Payment details are handled by Google Play and are not received by us. We do not sell your personal information.

Service providers

We use service providers to distribute the App and to provide crash reporting, analytics, advertising measurement and subscription management. They currently include Google (for example Google Play, Firebase and Google Ads) and RevenueCat, each processing information under its own terms and privacy policy. Providers may change as the App evolves. Google explains how it uses information from apps that use its services at policies.google.com/technologies/partner-sites.

Your choices

• Share usage and ad measurement. A setting in the App controls usage information and advertising measurement. In regions where consent is required — including the European Economic Area, the United Kingdom and Switzerland — the App asks when you first open it and leaves the setting off until you agree. Elsewhere it is on by default. You can change it at any time in the App's settings; turning it off stops this collection from then on and resets the related analytics data for your installation.
• Crash and diagnostic information is needed to keep the App working and is collected independently of that setting.
• Advertising identifier: you can reset or delete it in your device settings.
• Notifications can be managed in your device settings.

Legal bases

Where the law requires a legal basis (for example in the EEA, UK and Switzerland), we rely on your consent for usage information and advertising measurement, which you can withdraw at any time using the setting above; on our legitimate interest in operating and securing the App for crash and diagnostic information; and on the performance of our contract with you and our legal obligations for purchase information.

Retention

Information on your device remains until you clear it or uninstall the App. Information held by us or our service providers is kept only as long as needed for the purposes above, in line with industry practice, and for longer only where the law requires it (for example, transaction records).

Your rights and deletion

Depending on where you live, you may have rights to access, correct, delete or object to the processing of your personal information, and to withdraw consent. You can:

• turn off Share usage and ad measurement in the App's settings;
• clear information stored in the App, or uninstall it; and
• email picverto@vembreinteractive.com for any other request, including deletion (subject "delete my data"). Including the Support ID shown in the App's settings helps us find records linked to a purchase.

We respond to valid requests within a reasonable period and as required by applicable law. You may also contact your local data-protection authority.

International processing

Our service providers may process information in countries other than yours, using safeguards required by applicable law.

Grievance contact

In accordance with the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and applicable Indian data-protection law, grievances may be addressed to Aswathy S (trading as Vembre Interactive) at picverto@vembreinteractive.com. We endeavour to acknowledge and respond within a reasonable period.

Children

PicVerto is a general-audience app and is not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided personal information to us, contact us and we will take steps to delete it.

Security

We use reasonable technical and organisational measures, including encryption in transit, to protect information. No method of transmission or storage is completely secure.

Changes to this policy

We may update this policy, for example when the App or its service providers change. We will revise the "Last updated" date above and, where the law requires, take further steps such as asking for your consent again. Continued use of the App after an update means you accept the revised policy.

Contact

Aswathy S, trading as Vembre Interactive
Email: picverto@vembreinteractive.com